Frequently Asked Questions
Here at Brasskangaroo , we receive a large number of inquiries on a daily basis, relating a wide range of issues regarding the site. Often we will find that many of these questions are similar, and so below we have noted the most frequently asked questions should you find yourself needing similar information. If you cannot find what you are looking for, please do not hesitate to contact us directly and we will help you where possible.
Please note: We can only advise on matters which are directly related to Brasskangaroo and the use of Brasskangaroo . Any questions which are related to products/services viewed via Brasskangaroo must be directed towards the company in question who provides said product. We are in no way connected to any of the companies who advertise themselves through the content displayed on Brasskangaroo and so often, these inquiries may be disregarded.
How do I create an account with Brasskangaroo ?
You can sign up to Brasskangaroo by following the sign up option.
Simply fill in the required fields and submit your details directly to Brasskangaroo . Once we receive your information, we will verify your account and you will be able to start submitting your content to the site.
Registering with Brasskangaroo is completely free and we respect your privacy, meaning your email address will not be passed onto a third party.
I have created an account - How do I submit articles?
Once you have submitted your details it can take up to 2 hours for your account to be finalized but once it has, you are free to login to your account. In order for you to do this you need to visit our Brasskangaroo admin area.
Once you have logged in you will notice a selection of options located down the left hand side. Simply click ‘Submit New Article’ and you are free to submit your article(s). Again, submitting articles is free for you to do regardless of the volume of articles you wish to submit.
I have just set up an account, why can’t I login?
When an account is created on Brasskangaroo , it can take a few hours for the account to be verified on our system. For this reason, we ask that our authors wait up to 2 hours before attempting to login or submit articles to the site. Articles submitted to the site before this time may unintentionally vanish from the authors account once verification is complete.
My password doubles-up when I login, what’s wrong?
Simply put, there is nothing wrong with your password. When you select ‘Submit’, your password will naturally double up. This is not an error, but is the site verifying your details. If you are experiencing issues logging in, you either do not yet have an account with Brasskangaroo , will require waiting for your account to be verified; or may need to clear your browser cookies in order to login successfully.
How long does it take to get my article approved?
Here at Brasskangaroo we receive many articles a day, 7 days per week. Each article is individually reviewed by our team of editors in order to ensure that no inappropriate material is added onto the site. Due to the vast level of articles, we advise that it can take between 2-7 days for an article to be approved on to the site. At times, this waiting may be increased due to large submission volumes. During these periods, we kindly ask that our editors bear with us while we work through the backlog of articles.
Can I edit my articles once I have submitted them?
In order to edit any article, the article in question firstly needs to be live within our database, meaning it must be approved beforehand. You cannot edit articles that are pending approval.
In order to edit a live article simply:
- Login to your account and select 'My Articles'
- Select 'more' next to the 'live articles' option, then 'Search Articles' from the redirected page-there is no need to change the category, etc here.
- Find the required article and select 'edit' from right of the title
- Make the necessary changes and select 'Update' from the bottom of the page
Once you have submitted your changes, they will be approved within 2 days. Please note, any edits to links will take slightly longer to appear on the site.
I want to edit/delete a pending article. How do I do this?
When an article is submitted to Brasskangaroo , it is placed within a locked queue until it reaches our editors. For this reason, articles pending approval cannot be edited, nor can they be deleted until they are live within your account. Should you require removing an article, contact us directly.
Is Brasskangaroo free to use?
Brasskangaroo is completely free to use. We do not charge for any use of the site whether it be registering with the site or submitting articles to us. We will also not penalise in anyway, those authors who wish to submit large quantities of articles. However, please note, we also do not pay authors for any use of their content and instead, offer the chance to add back links to their own website for free.
Can I use the content on Brasskangaroo on my website?
No all our content is copywrite and can not be republished.
How do I create a Resource Box/Author's Bio?
Simply login to your account and select ‘My Profile’. Here, you will notice a list of text boxes which allow you to edit your email address, display name and authors bio. Please note that when editing this, it can take a few days to appear live on the site as all profile edits must be approved by our editors before they will appear on the site. Any changes made to your profile, for example your display name will change on ALL live articles within your account. Alternatively, add a bio as a new paragraph underneath each article you submit which will allow you to customize each specific article.